Fixing "Hey Google" Not Working on Android Auto: A Step-by-Step Guide

Are you frustrated with the "Hey Google" voice command not working on your Android Auto? This issue has been reported by many users and can be particularly annoying if you rely on voice commands while driving. In this guide, we’ll explore the possible reasons for this problem and provide a comprehensive, step-by-step guide to fix it. If you're experiencing other issues on Android Auto, such as Spotify not appearing, check out our article on How to fix Spotify not appearing on Android Auto.

Understanding the "Hey Google" Issue

The "Hey Google" command allows drivers to control Android Auto without taking their hands off the wheel, making it a crucial feature for safe navigation and media control. However, several factors, like outdated apps, cache issues, or microphone problems, may interfere with this feature. Identifying the underlying cause is essential to restoring this convenient functionality.

Troubleshooting the Issue: Step-by-Step Guide

1. Clear Android Auto App Cache and Storage

Clearing the cache and storage for Android Auto can resolve temporary issues that may be affecting the app. Here’s how to do it:

• Open the Settings app on your Android device.
• Navigate to Apps > See all apps.
• Find Android Auto in the list and select it.
• Tap on Storage & cache.
• Press Clear cache and then Clear storage to reset any potentially corrupted data.

This process won’t delete any saved preferences or settings in Android Auto but can eliminate temporary files causing problems.

2. Update Google Maps

Google Maps is integral to Android Auto’s functionality. An outdated version may cause compatibility issues with voice commands. Here’s how to update it:

• Open the Google Play Store on your device.
• Search for Google Maps and select it.
• Tap Update if an update is available (make sure it’s version 11.66.0602 or later).

Keeping Google Maps up-to-date ensures you’re using the latest bug fixes and improvements, which could help with the "Hey Google" issue.

3. Test Voice Recognition in a Controlled Environment

Testing the voice recognition feature can help you identify whether the issue is with the app, the device, or the environment. Follow these steps:

1. Move to a quieter area to minimize background noise.
2. Say "Hey Google" in a normal tone.
3. If there’s no response, try re-enrolling your voice to improve recognition:
4. Open the Google Assistant settings.
5. Go to Hey Google & Voice Match > Voice Model.
6. Select Retrain voice model and follow the prompts to teach Google Assistant your voice.

This process helps Google Assistant to better understand and recognize your voice, increasing accuracy for voice commands.

4. Verify Android Auto and Google Assistant App Versions

Outdated app versions are often the culprits of performance issues. In particular, older Android Auto or Google Assistant versions may fail to respond to voice commands. Here’s how to check and update:

• Open Settings > Apps > See all apps.
• Find Android Auto and Google Assistant in the list.
• For each app, check the version under App info. If either app is outdated, open the Google Play Store and search for the app to update it.

Updating these apps ensures you have the latest features, bug fixes, and improvements, which are essential for smooth performance.

Additional Settings and Troubleshooting Tips

Adjust Voice Sensitivity

Sometimes, adjusting the voice sensitivity of Google Assistant can improve response rates, especially in noisy environments:

• Open Google Assistant settings.
• Navigate to Assistant > Voice Match > Sensitivity.
• Set the sensitivity to a higher level, making it easier for Google to detect "Hey Google" commands.

Check Your Device’s Microphone Functionality

If Google Assistant isn’t responding to your voice commands, the issue might be with your device’s microphone:

1. Test the Microphone: Open any voice recorder app and record a short clip. If it’s clear, the microphone is working well. If not, it may require cleaning or hardware servicing.
2. Inspect for Obstructions: Ensure there’s no dirt or debris blocking the microphone.
3. Enable Microphone Permissions: Go to Settings > Apps > Android Auto > Permissions, and confirm that microphone access is enabled.

Restart Your Device

Often, a quick restart can resolve temporary issues with Android Auto. Simply hold down the power button, select Restart, and wait for your device to reboot.

Reset App Preferences

Resetting app preferences can resolve unexpected issues by restoring all app settings to their default values. Here’s how:

• Go to Settings > System > Reset options.
• Select Reset app preferences.
• Confirm the reset.

This will not delete any data but will reset permissions, preferences, and settings for all apps, which may solve conflicts affecting Android Auto.

Reinstall Android Auto

If all else fails, reinstalling Android Auto can resolve issues caused by corrupted files or bugs. Here’s how:

1. Go to Settings > Apps > Android Auto.
2. Tap Uninstall.
3. Open the Google Play Store, search for Android Auto, and reinstall it.

Reinstalling Android Auto ensures that you’re using a fresh version, which may resolve any persistent problems.

Common Issues and FAQs

Why is "Hey Google" not responding even after following all these steps?

If none of the steps work, it’s possible the issue could be specific to your device model or Android Auto version. Contacting Google Support or visiting a user forum may help identify if it’s a known bug with a future update scheduled.

Can I use Android Auto without "Hey Google"?

Yes, you can still use Android Auto without "Hey Google." You’ll need to use manual controls or the Assistant button on your car’s steering wheel (if available) to activate voice commands.

Does "Hey Google" work offline on Android Auto?

"Hey Google" requires an internet connection to process voice commands, so it won’t work offline. Make sure your mobile data or Wi-Fi is active for seamless operation.

How do I fix other Android Auto issues?

For other Android Auto issues, such as app compatibility or connection problems, check our articles on How to fix Spotify not appearing on Android Auto or How to View All Apps on Android Auto for further troubleshooting tips.

Conclusion

The "Hey Google" feature is essential for a hands-free experience with Android Auto, especially while driving. If this feature isn’t working as expected, there are several troubleshooting steps you can take, from clearing cache to adjusting voice sensitivity and even reinstalling the app. By following this guide, you should be able to resolve most issues and enjoy a seamless Android Auto experience.

For more on optimizing your devices, explore our articles on enhancing mobile security and other useful tech tips. Drive safe and happy commuting with a fully functional Android Auto!